A service contract has one purpose only: to keep your vehicles available, safe and productive. A well-maintained bus or coach will simply do a better job. The risk of unplanned stops, or even breakdowns, is significantly reduced. What’s more, a properly serviced vehicle is also better at maintaining its value.
All vehicles are different. City buses with long service days need a different type of attention compared to low-mileage intercity short-haulers. Within the service contract, we design a maintenance plan based on the way each of your vehicles is driven.
There is a service contract for every need. In addition to our principal contracts there are several options for tailoring the coverage to suit your operation.
An all-inclusive solution with full maintenance and repair coverage.
Expert maintenance with individual service plans.
Volvo’s Gold Contract means peace of mind. Meticulous maintenance keeps your vehicle on the road and productive. And should repairs be needed, Volvo’s expert technicians will bring it back to mint condition. So your passengers will always have a fresh, reliable and comfortable journey.
The Gold Contract, gives maximum reassurance, reliability and uptime. It includes all necessary repairs of driveline chassis and body. The coverage does not include damage caused by incorrect or careless handling of the vehicle.
The maintenance programme includes over a hundred checks. In addition to the computer assisted diagnostics, your vehicle is visually inspected by a Volvo expert. The preventive maintenance covers the following areas:
• Lubrication, oil and fluids level check
• Brake system check
• Check of controls and driver’s station
• External functional check
• Engine compartment
• Front suspension
• Steering gear
• Check underneath the vehicle
• Road test
In addition to what’s included in the service contract you can choose from a range of valuable options. The exact list of actions can be adjusted according to your needs. Please contact your Volvo representative for further information.
• Legal inspection
• Delivery/pick-up from workshop
• Repairs outside normal working hours
• National roadside assistance
• International roadside assistance
• Replacement of wiper blades, bulbs and fuses
• Topping up of oil, coolant and antifreeze
• Repairs of non-standard fitted components, such as accessories, audio/video, coffee machines etc.
• Maintenance of additional equipment
Meticulous maintenance, expert diagnostics and Genuine Volvo Parts are the cornerstones of the Blue Contract. And individual service plans for each vehicle make for optimised service intervals and swift workshop visits. Because your vehicles belong on the road.
The contract covers the following areas, each with a detailed list of specific tests. A visual inspection and a road test is, of course, always included.
* Applicable for complete buses with Volvo body only
The contract covers the following areas, each with a detailed list of specific tests. A visual inspection and a road test is, of course, always included.
In addition to what’s included in the service contract you can choose from a range of valuable options. The exact list and content is market-specific. Please contact Volvo for further information. Examples of options are:
For operators with large fleets, a fully equipped workshop and trained technicians, Volvo offers tailored solutions for parts supply including logistics and a specified monthly cost for parts within an agreed framework.
Of course, there are also both Blue and Gold contracts for buses and coaches with bodies from third-party bodybuilders. Maintenance, driveline and vehicle repairs are included, the only exceptions are body parts such as doors, hatches and panels
There’s more information to be found. Use the links to download the documents.
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Volvo has one of the most comprehensive service networks in the industry, with more then 1,500 dealers and service centres worldwide.